CU*TALK

CU*TALK Audio-response service

Access your account anytime, day or night, using this convenient and easy-to-use system. The system will guide you through each step of the way.

Dial Toll-Free 866-398-1930.

For online access, use  It’s Me 247 Online Banking.

The system asks for your Member Number.
Enter your Service 1 FCU Account Number, then press the “#” sign.

The system asks for your PIN Number.
(Your PIN Number was initially assigned as the last 4 digits of your Social Security Number, but we encourage you to change it frequently.  If you forget your PIN number, please call the Credit Union).
Enter your PIN Number, then press the “#” sign.

CU*TALK Main Menu

1   Account inquiries, including balances and history

2   Perform financial transactions, including transfers

3   Hear current CU rates or calculate estimated loan payments

4   Change your PIN

5   Change to a different member number

6   Other CU services, including locations and hours

8   Repeat this menu

9   End the call

0   Hear the tutorial

(press * when done with the tutorial to hear the menu again)

Account Suffixes

Each of your accounts (shares, checking, loans) has been assigned an account suffix number:

SuffixAccount
000Savings
001 or 002Checking
011 or 012Special Savings
020Christmas Club
025Vacation Club
860 or 870Visa Credit
700 - 713Loans