Courtesy Member Service Notice

POSTING DELAY RESOLVED AS OF FEB. 4

On January 28, 2025, Service 1 FCU was made aware of a temporary issue affecting approved, pending transactions that occurred between January 15 and January 24. Members may have been unable to view select transactions in their account history and may have noted an inflated available balance differing from that which was expected. We diligently worked with our card processor to resolve this matter and are pleased to report that all transactions have been posted as of February 4, 2025.

Thank you for your patience as we worked toward a thorough, expeditious resolution. For assistance regarding the transaction posting delay or questions about available balance calculations, please contact us at (800) 879-9697 during regular business hours.

Thank you for being a valued member of the Service 1 FCU family—we appreciate you!