What holidays are you closed?
Visit our Holiday Closings page for a complete list.

Do I need an appointment to speak with a loan officer?
You do not need an appointment to speak with a loan officer; however, we do encourage you to set one to ensure you are served in a timely manner.

When are you open?
Our hours of operation are on our Contact Us page.

Why did the credit union change the website?
We have updated the website to make it more user-friendly and provide the information you need in an easy-to-navigate manner. We have also added new tools such as financial calculators and a search function.

If I deposit funds into my account does it go into my account right away?
If you deposit funds into your account at a Service 1 FCU location, yes, the money is available in your account right away. If you are depositing a check there may be a temporary hold placed on it.

Do you have a coin machine?
Yes, we have a coin machine at our Lakes Mall Branch in Muskegon. Service 1 Federal Credit Union members are assessed a nominal 5% fee (of total deposit) when using the coin machine. Non-members are invited to use the coin machine for a 10% fee (of total deposit). Service 1 FCU offers regular “Coin Machine Giveback” events during which time fees are waived for members. Check back periodically for information about giveback events, and like our Facebook page for advance notice of events and more!

Does the credit union have a notary service?
Yes, the credit union offers a notary service.

What is your routing number?
Our routing number is 272483264.