*Standard texting/data rates may apply depending on your mobile carrier and cellular plan. Check with your provider for details.
For quick information about convenient everyday services, select from the menu items below. We've got you covered!
Lost or Stolen Card Information
CU* TALK Telephone Banking
Text Banking
One-Way Text Alerts
If your Service 1 FCU debit or credit card has been lost or stolen, please notify us immediately at (231) 739.5068 during regular business hours. Outside of business hours and on weekends, dial (866) 333.4740.
Access your account anytime, day or night, using this convenient and easy-to-use system! To activate CU*Talk, contact our Member Service Center at (800) 879-9697.
Choose your language preference: press "1" for English, select "2" for Spanish
Enter your Service 1 FCU account number
Enter your PIN*
1 — Account inquiries, including balances and history
2 — Perform financial transactions, including transfers within your account
3 — [TEMPORARILY UNAVAILABLE ~ check back for updates!] Hear current Service 1 FCU rates or calculate estimated loan payments
4 — Change your PIN
5 — Access a different account under the same membership
6 — Other Service 1 FCU services, including locations and hours
8 — Repeat this menu
9 — End the call
* — Return to the previous menu
(press * when done with the tutorial to hear the menu again)
*Your PIN will be assigned to you upon activation by a Member Service Representative. It's recommended that you change your PIN upon initial access to CU*Talk; you're encouraged to change it frequently to reduce the likelihood of fraud attempts. If you forget your PIN, please reach out to the Contact Center for assistance.
Text Banking is free* for all Service 1 FCU account holders. The following are text banking command examples and their responses. You can also access a list of these commands via a link in online banking during the Text Banking enrollment process. These commands can be sent to IM247 (46247).
Text Command
What it Does
BAL
Balance for all eligible accounts
BAL 000
Balance for Regular Savings
BAL 001 or 002
Balance for Checking
BAL 011 or 012
Balance for Special Savings
BAL 020
Balance for Christmas Club
BAL 025
Balance for Vacation Club
BAL 860 or 870
Balance for Visa Credit
STOP
Turns off all text banking
HELP
The Member Service number
Get Started
Enroll in Text Banking using the mobile app "More" tab, or in It'sMe247 Online Banking under “Go Mobile” and select Text Banking to access the enrollment screens. After enrollment, text commands to IM247 (46247). For assistance with Text Banking enrollment, view the helpful video tutorial below.
You can set up one-way text alerts via the e-Alert Subscriptions page, and create alerts similar to your standard e-Alerts:
