Shell Knob, MO (part-time)—Service 1 FCU, a credit union based in West Michigan, is seeking a part-time Member Service Representative. Essential functions include:

  • Perform routine member transactions via telephone or in person, including but not limited to deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, traveler’s checks, and money orders
  • Greet members and answer phones
  • Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance
  • Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc., directing to other staff when appropriate
  • Other duties as assigned

Educational and Experience Requirement:

  • High school diploma
  • 1 year experience in financial institutions preferred but not required

Required Skills:

  • Ability to present oneself, as well as Service 1 FCU, in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of Service 1 FCU products and services
  • Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must

Wages commensurate with experience.  EOE.  Submit resume and salary requirements to or mail to Service 1 FCU, Attn: HR Department, PO Box 810, Muskegon, MI  49443