Muskegon, MI (full-time)—Service 1 FCU, a West Michigan based credit union, is seeking a motivated, organized, and creative Marketing Communications Coordinator.  Applicants should exude a positive, resourceful attitude and be highly personable while possessing strong communication skills. Be prepared to work independently and in team settings. Essential functions include:

  • assist in the development, coordination, execution and analysis of the marketing plan, marketing campaigns and promotions, annual or special events, public relations, community service and social media/analytics
  • assist in the design and production of marketing materials
  • assist with website and social media content, plans and maintenance

Education and Experience Requirements:

  • Minimum 2 years of college level coursework in marketing, advertising or a related field
  • 3-5 years marketing and/or design experience OR equivalent combination of education and experience
  • Bachelor’s degree in related field preferred

Required Skills:

  • Excellent written/verbal communication skills with professional appearance and manner
  • General knowledge of marketing and traditional/digital media placement
  • Experience in digital and print media design
  • Ability to work independently and complete assigned tasks within identified timeframes
  • Strong organizational and planning skills

Desired Skills:

  • Social media marketing execution and analytics experience
  • Event management experience




Muskegon, MI (part-time)—Service 1 FCU, a credit union based in West Michigan, is seeking a part-time Member Service Representative. Essential functions include:

  • Perform routine member transactions via telephone or in person, including but not limited to deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, traveler’s checks, and money orders
  • Greet members and answer phones
  • Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance
  • Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc., directing to other staff when appropriate
  • Other duties as assigned

Educational and Experience Requirement:

  • High school diploma
  • 1 year experience in financial institutions preferred but not required

Required Skills:

  • Ability to present oneself as well as Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of Service 1 FCU products and services

Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.

Wages commensurate with experience.  EOE.  Submit resume and salary requirements to or mail to Service 1 FCU, Attn: HR Department, PO Box 810, Muskegon, MI  49443.